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Cancellations Policy


A one night deposit is required with the balance due 30 days prior to your arrival.

If cancellation is received prior to 8 days from arrival date, 50% of final payment (less deposit) will be refunded. No money is refunded less than 8 days prior to arrival. If suite can be re-booked, all money will be refunded.

Please ensure that your group is able to conform to these guidelines and rental terms before booking your vacation at the Silver Star Ski Chalet.

terms of silver star

Renter Guidelines/Conditions

  • Number of occupants should not exceed the maximum number of people specific in our contract.
  • Our booking are limited to "Family Bookings" or bookings to mature/responsible adult groups.
  • NO PETS allowed.
  • Both units are NON SMOKING.
  • CHECK IN time is normally not before 4 PM, if the home is ready, an earlier check in will be possible.
  • CHECK OUT time is 11 AM. We have to enforce the check out time in order to have time to prepare the home for arriving guests.
  • As occupants, you are responsible for damage or disappearance of furniture, appliances, and miscellaneous items in the home (normal wear and tear expected).
  • Free long distance in Canada/US.
  • There is no maid service provided during your stay other than after your departure.
  • Washer/dryer and laundry detergent provided.
  • If you have any problems or questions during your stay please contact us at 1 800 894 0554
  • Please ensure that your group is able to conform to these guidelines before booking your vacation at the Silver Star Ski Chalet.

There is no maid service provided during your stay other than after your departure.

Washer/dryer and laundry detergent provided.

If you have any problems or questions during your stay please

contact us at 1 800 894 0554